How to Create a Ticket From Forum Post in Odoo 18 | New & Latest Features in Odoo 18 | Odoo 18 Forum

Odoo 18 itself doesn't directly integrate with external forums to automatically create tickets from forum posts. However, there are a couple of workarounds you can consider: Monitor the forum: Regularly check your forum for new posts indicating potential issues. Gather information: When you find a relevant post, collect key details like the post title, description, and any attachments. Create a ticket in Odoo: Use the collected information to create a new ticket in Odoo 18. Specify the forum post as the source in the ticket description. User Permissions: Ensure the users who monitor the forum have the necessary permissions to create tickets in Odoo 18. Ticket Routing: Set up appropriate routing rules in Odoo 18 to assign tickets created from forum posts to the relevant team or agent. #Odoo18 #Helpdesk #SupportTickets #CustomerSupport #OdooForum #BusinessManagement #NewFeatures #OdooTips #OdooAutomation #ForumIntegration #TicketManagement #OdooForum #OdooFeatures #BusinessSoftware #CustomerSupport #TechUpdates #OdooTutorial #OdooTips #OdooSupport #NewInOdoo #Odoo18 #Odoo18LatestFeatures #Odoo18NewFeatures #Odoo18UpcomingFeatures #LatestFeatures #UpcomingFeatures Connect With Us: ————————————— ➡️ Website: https://www.cybrosys.com/ ➡️ Email: info@cybrosys.com ➡️ Twitter: https://twitter.com/cybrosys ➡️ LinkedIn: https://www.linkedin.com/company/cybrosys/ ➡️ Facebook: https://www.facebook.com/cybrosystechnologies ➡️ Instagram: https://www.instagram.com/cybrosystech/ ➡️ Pinterest: https://pinterest.com/cybrosys/